Shipping Policy
Thank you for shopping with Heer Collection.
Order Processing
- Orders are generally processed within 1–3 business days.
- Orders placed on weekends or public holidays are processed on the next business day.
- Customized products may require additional processing time.
Shipping Time
Estimated delivery times:
- Standard Delivery: 3–7 business days
- Remote locations may require additional delivery time.
Delivery timelines are estimates and may vary due to courier operations, weather conditions, festivals, or unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
Order Tracking
Once your order has been shipped, tracking details will be provided if available.
Delivery
Please ensure that the shipping address and contact details provided during checkout are accurate. Heer Collection is not responsible for delays or delivery issues caused by incorrect information provided by the customer.
Damaged Packages
If you receive a package that appears damaged, please inspect the contents immediately. If the product is damaged during transit, notify us promptly with supporting photographs.
Service Bookings
Mehndi and decoration services are scheduled according to the confirmed booking date and time. Customers are requested to provide accurate venue details and be available at the scheduled time.
Heer Collection reserves the right to modify this Shipping Policy without prior notice.